Shipping Policy

Under this customer standard, with the relevant order status kept central, orders can be delivered only in the United States. Free standard shipping applies throughout the U.S., and each dispatched package is accompanied by tracking. The resulting customer expectation is kept direct and readily reviewable.

From a customer-service perspective, with timing and responsibility read together, the processing window is 1-2 business days and does not include weekends or U.S. public holidays. Estimated carrier delivery then requires another 4-6 business days from dispatch. This formulation keeps the customer action and merchant responsibility aligned.

In keeping with our customer promise, with the fulfillment point kept unambiguous, the shipment notice and tracking link use the contact details entered at checkout. A correct and complete destination is the customer's responsibility; prompt correction requests are welcome but may be too late once fulfillment is underway. This structure makes the obligation, timing, and remedy readable together.

To state the rule precisely, with the operating boundary stated upfront, carrier congestion, weather events, delivery-address issues, high-demand periods, and external disruptions may delay an otherwise estimated arrival. This structure places the governing condition beside the result it controls.

To make the process transparent, with the decision path easy to follow, customers may cancel an unshipped order. After dispatch, the Refund Policy applies, and any tax is charged according to applicable law. The policy result is therefore easy to distinguish while its meaning remains unchanged.

Shipping and tracking assistance: mrc429720@gmail.com or 512-897-8206, Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).

Merchant Information
Brand/store name: nuby
Contact email: mrc429720@gmail.com
Phone: 512-897-8206
Physical address: 4220 12th Street Ct E, Ellenton, Florida, 34222, United States
Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles)

Order Cutoff, Processing, and Transit

For easy reference, with the controlling condition called out, every United States order receives free standard shipping with no minimum purchase. The daily order cutoff is 5:00 PM (America/Los_Angeles); orders received after that time enter the next business day's queue. This cutoff affects the 1–2 business-day processing period only; the separate 4–6 business-day carrier transit estimate begins after dispatch. A customer may request cancellation before shipment. The reader can therefore identify both the governing condition and the expected result.